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Welcome to Yozaf. By using our website or placing an order, you agree to the following terms and conditions.
All orders are subject to availability and confirmation. We reserve the right to cancel or refuse an order in cases of pricing errors, stock issues, suspicious activity, or other valid reasons.
We try to display product descriptions, colors, images and specifications as accurately as possible. Slight differences may occur due to screen settings, lighting, supplier variations or product updates.
Prices are listed in Pakistani Rupees unless stated otherwise. Prices and promotions may change without prior notice.
Available payment methods may include:
Payment instructions must be followed correctly where advance payment is required.
We deliver across Pakistan. Delivery times may vary depending on your location, courier service, holidays, weather or other external factors.
Eligible returns are accepted within 14 days according to our return policy.
For wrong or incorrect items, a clear unboxing video may be required for verification.
For damaged, defective or quality-related issues, clear photos or a short video showing the issue may be requested.
Change-of-mind returns may not be eligible unless specifically stated.
Orders may be cancelled before dispatch where possible. Once an order has been shipped, cancellation may no longer be available.
Some products may sell out or become unavailable after an order is placed. If this happens, we may contact you with an alternative, delay, or cancellation option.
Customers are responsible for providing accurate contact, delivery and payment information. Yozaf is not responsible for delays caused by incorrect or incomplete information.
You may not misuse the website, attempt unauthorized access, interfere with its operation, or use it for fraudulent activity.
Website content, branding, logos, graphics and original materials belong to Yozaf or their respective owners and may not be copied or reused without permission.
Yozaf is not responsible for indirect losses, courier delays, misuse of products, or circumstances beyond our reasonable control.
We may update these Terms & Conditions from time to time. Updated terms will be posted on this page.
If you have questions about these Terms & Conditions, please contact Yozaf through our official support channels.
Last Updated: October 2026
